The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by www.tmhindia.com or to the people that are not engaged, employed or managed by www.tmhindia.com
Through this document, we wish to make you:
- Feel at ease while using our website
- Feel confident while sharing information with us.
- Aware that you may contact us with your questions or concerns about privacy on this website.
- Aware that by using our website you are agreeing to the collection of certain data.
- While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
We may at certain times make chat rooms, forums, instant messenger chats, SMS text and message boards, and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.
We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfill orders, credit / debit card processing companies and multiple payment gateways to process the payment for goods and services ordered from the www.tmhindia.com website. These entities retain, store, share and use personally identifiable information. “The Movement Hub (TMH)” cannot be held responsible for usage of any such information by them for any purpose whatsoever.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
PERSONAL INFORMATION WE COLLECT FROM YOU
“The Movement Hub (TMH)” collects personal information in several ways when you place any order, buy any service or register for a service offered by “The Movement Hub (TMH)”. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) so that we can process and fulfill your order.
Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services or be used to contact you for important information regarding your service ordered. These details allow us to process your order and to let you know the status of your order.
HOW YOUR PERSONAL INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
“The Movement Hub (TMH)” may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Your personal information may also be shared with other trading divisions within the “The Movement Hub (TMH)” group. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates. We do not sell your details to third party marketing companies.
We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitor’s needs.
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by “The Movement Hub (TMH)”.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mail sent. Simply follow the indications in the e-mail. To opt out of direct mail service or updates, please contact our Customer Support team.
For your security and protection and to prevent fraud, all orders packed by us are monitored and checked to ensure that we don’t leave anything out of your order. However, we shall not be liable for any loss or theft in-transit.
HOW YOU CAN ACCESS AND/OR CHANGE YOUR PERSONAL INFORMATION
If for any reason you are concerned that the personal information held by “The Movement Hub (TMH)” is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address.
WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
VOLUNTARY DISCLOSURE OF INFORMATION
Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our websites. However, we offer some services only to visitors who do register.